When you use our services, we collect a subset of information from you to assist us to tailor your user experience.
This policy covers the following:
When you create a user account, or have one created for you, we collect personal information, including your name, email address, gender, and year level.
We use this information to identify you and allow institution administrators to manage the level of access you have to the system and the content it holds.
We also automatically collect information about your use of our services. This information allows us to recognise you when you browse content and to tailor your experience appropriately. This information includes:
When you use our service or access user provided content, we automatically collect and store information in our server logs. This may include:
This information may be stored on our servers or on third party servers within our hosting environment. Information may also reside on back up servers or tape backups.
We may collect and store information locally on your device such as browser web storage.
We may collect and store information when you use our services, including sending and retrieving one or more browser cookies. The cookies allow us to identify your browser and session information so that we can provide our services to you.
Our services will not function correctly if you set your browser to block all cookies or if cookies are disabled.
We use the information we collect from you—either directly or automatically—to provide, maintain, secure and improve our services.
We may use the information we collect to diagnose issues within our services.
We give you access to personal information that you provide directly to us. If the information is wrong, we will take reasonable measures to provide a way for that information to be updated or deleted.
If you have been provided access to our services through your school or other institution, you must contact your administrator to update your information.
We may decline requests to access, update, or delete information when those requests are unreasonable; for example, if complying with such requests are impractical (i.e. removing information from backup tapes).
We do not share personal information with other companies or organisations, or with individuals outside the Dimension3 organisation except in the following circumstances:
There may be times when you are given the option to share information with third parties. In such cases, we will endeavour to make it clear what information is being shared.
In this case, trusted parties such as administrators or teachers within the organisation will have access to your personal information. Administrators may be able to:
We will share personal information with external parties if:
We will take reasonable efforts to secure your account and the information you provide us from unauthorised access, disclosure or deletion.
We will restrict access to your information to Dimension3 employees, contractors and agents who need to know that information in order to provide our services.
From time to time, we may make changes to this policy. Any updated policy will be made available on our website. It is your responsibility to review this policy. However, we will make efforts to inform you of any changes that reduce your rights under this policy.